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Business Processing Outsourcing

Business Process Outsourcing (BPO) is the contracting of non-primary business activities and functions to a third-party provider. bpo services include payroll, human resources (hr), accounting and customer/call center relations. bpo is also known as information technology enabled services (ites). Business Process Outsourcing, or bpo, is a business practice in which one organization hires another company to perform a task (i.e., process) that the hiring organization requires for its own business to successfully operate.

BPO is positively related to the quest for more efficient organizational designs: cost reduction, productivity growth and innovative capabilities. hence, bpo is important source for strategic is a subdivision of outsourcing. it requires the contraction of performance and leadership of a particular business undertaking which is transferred to a third party services. technology is evolving so as outsourcing market. many people are working into a bpo company because of the various possible work, opportunities, and offers.

VIA provides following bpo services

  • Call centre inbound & outbound
  • Tech support
  • Tele marketing support
  • It help desk
  • Data entry
  • Insurance processing
  • Data conversation
  • Book keeping
  • Form processing
  • Data management
  • Customer support

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